Ryan that is not true, Storm has a solid warranty and we will replace balls if they are found to be defective. Here is the standard Storm warranty
LIMITED ONE YEAR WARRANTY – BOWLING BALLS
Congratulations on the purchase of your new Storm bowling ball. Storm
Products, Inc. prides itself on manufacturing the highest quality bowling
balls in the industry today and warrants them to be free of defective
workmanship and/or materials when used for the purpose intended, under
normal conditions and provided they have been cared for properly. All
merchandise covered under this warranty must be returned, with a sales
slip showing date of purchase, to the dealer from whom it was purchased.
This warranty does not cover incidental costs including, but not limited to,
freight, measuring and drilling.
Storm agrees to replace this ball if at any time during the warranty period
it is found to be defective in material and/or workmanship. Storm
Products, Inc. shall for no reason be responsible for any damage caused
by the following:
o Ball plugging or the installation of inserts for the fingers and/or thumb
o The width of the bridge being less than ¼”
o A bridge that has been weakened by holes that intersect or by
insufficient lateral pitches
§ A minimum ¾” difference in lateral pitches must be used
o Holes lacking sufficient bevel
o The distance between any hole and the pin being less than 1”
o Damage caused by pinsetters, ball return systems, gutters and/or lanes
o Bowler abuse
o Exposure to extreme temperatures (above 140°F or below 40°F)
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
I can also say that the Storm/Roto distributor tries his best with the company in trying to get faulty equipement replaced. It doesnt happen very often but when it does happen it's good to have someone on your side going into bat for you.
You'll find most manufactuers have the same warranty.
